Press Release From The Jamaica Public Service - 20241109
(Kingston – Saturday, November 9, 2024 / 4:00pm) JPS has now completed restoration of power to customers who were impacted by outages caused by Tropical Storm Rafael.JPS President & CEO, Hugh Grant, has announced that all parishes were fully restored as at 3:00pm today, with only one business customer in Port Esquivel, St Catherine, still without service due to access challenges caused by swampy terrain. The company is working to relocate the line supplying this facility in order to restore service to the customer as soon as possible.
“I am very happy that we were able to restore our customers ahead of the tight timeline we set for ourselves, and without any safety incident,” the JPS CEO indicated. “I am particularly encouraged by the improvements in our stakeholder engagement and outreach during this restoration process. We were able to work closely with the Ministry of Energy, the Office of Utilities Regulation (OUR), various municipalities, Members of Parliament and other community representatives, who were able to share information to help us execute on our restoration strategy safely and quickly. I really want to thank our customers for their patience over these past few days, as we are very mindful of the inconvenience caused by loss of power,” Grant said.
The JPS CEO advised that the company had deactivated its Incident Command center, and returned to normal operations. “Under our regular operations, we will continue to respond to customer reports and outages unrelated to Tropical Storm Rafael. We continue to build on the lessons learnt during major weather events, and our teams stand ready to serve our customers even better than before,” he said.
JPS is reminding customers to make safety a priority at all times. Reports can be made to JPS using the MyJPS Mobile App, its social media channels @myjpsonline or by calling 888-225-5577 / 888-CALL JPS.
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Now I am wondering why it is taking four months and half dozen reports and the street light on my road is still not replaced.....ref#1195021 ...prekek show
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