Good day,
Who To Blame?
Mr Campbell's interview on your station this morning is an example of the
sophistry that the leaders of the JUTC have stooped to. In general he wants to
blame the the indignity that has been forced upon so many of its commuters as
the result of them waiting to act at the last minute.
The Smarter Cards
He says that there were several missed deadlines for the implementation of the
smarter cards but failed to tell us that they were missed because of the
absence of cards.(I infrequently use JUTC and applied for a card in February
and it was finally made available in July).
He claims that the cards are free yet they have designed and implemented a
procedure that forces people to leave money with them in advance. Why?
He claims that this was a well planned intervention yet it was plagued with
unexplained shortages, the need for extra manpower and time, the
abuse/mistreatment of citizens of this country and the heaping of unnecessary
stresses on an already harangued populace at the start of a new school year.
Clearly that was the intent or it is an example of the ineptitude of the
management of the JUTC.
JUTC Caught Unawares
He would like us to believe that what we are experiencing is just the minor glitches
expected when new systems are being implemented. There is nothing new here, we
are replacing smart cards with smarter cards! A simple count of the smart cards
already in use and an increase by some percentage to guide projections for the
number of smarter cards needed, or the number of potential commuters that
guided the decision to double the fleet should also have guided the projections
for the number of smarter cards required any of the above would have greatly
minimized or negated this confusion. It is clear now that JUTC was caught
unawares and we were not worthy of the simplest of effort by these lofty
individuals.
He claims that the cards are personalized for single person usage. This is not so.
Those Advertisements
We are now being bombarded with ads extolling the virtues of the JUTC, why
wasn't this money spent on CLEARLY stating how this upgrade to the smarter
cards would be handled?
I'm sick of the scorn and disrespect being heaped upon this populace but it
appears we can never get enough of it.
Regards.
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