The following report was sent to me by someone who bought a new 2026 JETOUR T2 motor vehicle from Tyre Warehouse Ltd., located at 1 Mannings Hill Road in Kingston. If you have bought a vehicle from this car dealer and you had challenges with your vehicle, add your comments at the bottom of this blog and send a WhatsApp message at (876) 816-5261 outlining your challenges.
Message From Consumer
I purchased a brand-new Jetour T2 with the expectation of owning a safe and reliable vehicle. Instead, my family and I have experienced an ongoing series of troubling brake-related issues from virtually the beginning of ownership.
My first brake complaint was made the day after delivery, when the vehicle had essentially no meaningful mileage. Since then, the front brake rotors have been replaced, yet the same symptoms returned within weeks, while the vehicle still had well under 10,000 km.
The dealer has concluded that the condition resulted from "excessive and continuous braking" and described it as a "driver habit." Based on that conclusion, my request for relief was denied.
However, my concern extends beyond brake rotor wear. On multiple occasions, the vehicle has behaved in ways that raise serious safety questions. While descending hills, the steering wheel and entire vehicle pulsated heavily under braking after recent rotor shaving.
More concerning, the vehicle has unexpectedly applied the brakes on local roads with nothing in its path, coming to a sudden, hard stop before hesitating to accelerate again.
One particularly distressing incident occurred as my family was leaving my father's funeral. While moving slowly in a line of traffic departing the cemetery, the vehicle abruptly braked without warning, despite there being no visible obstruction or pothole.
Experiences like this have left us fearful of driving the vehicle. I fully respect that mechanical faults require technical investigation.
However, I struggle to understand how "driver habit" alone could explain a brake complaint reported virtually immediately after delivery, the recurrence of the same symptoms after new rotors were installed, and the additional behavior of unexpected braking and delayed acceleration.
My purpose in sharing this experience is not simply to seek accountability for my own situation but to encourage a thorough, independent examination of these safety concerns so that no other family is placed at unnecessary risk.
Vehicle safety should never be open to doubt.
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