JUTC Press Release - March 30, 2026
Increase in Revenue Collection Following Enforcement Actions
Spanish Town, St.
Catherine — The Jamaica Urban Transit Company (JUTC) is providing an update
following reports that made national headlines on March 20, 2026, regarding
allegations of ticketing irregularities involving members of its driving staff.
As part of ongoing investigations conducted in
collaboration with law enforcement authorities, Nine (9) JUTC drivers from multiple depots have now been formally
charged in connection with offences relating to the alleged misappropriation of
fares and failure to issue tickets to passengers.
The drivers were charged between March
18, 2026 to March 26, 2026, and subsequently granted bail. They are
scheduled to appear before the Kingston
and St. Andrew Parish Court on April 21, 2026.
Collectively, the charges include:
Embezzlement (multiple counts) • Failure to Issue Tickets to Passengers
(106 counts in total)
The alleged offences occurred across multiple dates in February and March 2026, and are linked
to operations at various depots within the JUTC network.
JUTC treats these matters with the utmost seriousness. The
Company maintains a zero-tolerance policy toward any form of misconduct that
undermines public trust, operational integrity, or the quality of service
delivered to commuters.
Corporate Communications Manager, Shantole Thompson,
emphasized the Company’s position:
“At JUTC, transparency and accountability are not optional they are fundamental to how we operate. We are committed to ensuring that every commuter receives fair, safe, and reliable service.
Ms. Thompson further noted that the Company has
strengthened its internal monitoring systems and continues to work closely with
the relevant authorities to support investigations and uphold due process.
Early Revenue Impact Observed
Preliminary internal analysis indicates a notable increase
in fare revenue collection in the days following the arrests, suggesting
improved compliance with ticketing procedures across the system.
Portmore Depot
•
Before
(March 12–18): $16,339,684.19
•
After
(March 19–25): $17,567,164.00
• Increase: +$1,227,479.81
Revenue increased by approximately $1.23 million,
reflecting a strong upward shift in collections.
Spanish Town Depot
•
Before
(March 12–18): $14,230,870.72
•
After
(March 19–25): $14,712,965.41
•
Increase:
+$482,094.69
Revenue increased by $482,094.69,
indicating steady improvement in fare collection.
Rockfort Depot
•
Before
(March 12–18): $6,260,314.00
•
After
(March 19–25): $6,880,085.00
• Increase: +$619,771.00
Revenue increased by $619,771,
further demonstrating improved compliance and strengthened revenue capture
across the network.
These early indicators reinforce the importance of strong
internal controls and ongoing monitoring to ensure accountability across all
operations.
JUTC also uses this opportunity to remind commuters of the
importance of collecting tickets for all cash transactions conducted onboard
buses. Tickets serve as proof of payment and are critical in ensuring
accountability within the system. Passengers are encouraged to report any
irregularities through the Company’s official customer care channels.
The Company remains steadfast in its mission to provide
efficient, reliable, and trustworthy public transportation services to the
people of Jamaica. JUTC will continue to take all necessary steps to protect
the integrity of its operations and to maintain the confidence of the commuting
public.
The matter remains before the court, and
further updates will be provided as appropriate.
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