Contributer
Back on the flow line after speaking to a customer care lady in South Africa. We had a great chat; it was the best customer care I have ever received. All the way in South Africa, not even in the Caribbean region. This is saying something.
"Unnu nuh know nutten bout customer or caring fi custama dem".
Or let's say it sour like Lime. Now Flow wants to make it sweet like sugar without tax. What an indictment of our population.
Jamaica needs urgent surgical attention for healing Customer Care Cancer (CCC) in Jamaica. Not only in Tourism but all industries and sectors. How about Flow having a special package for the aged, old, loyal customers over 60/65 retirees?
Stop ignoring those grandfathers and mothers from the days of original Cable and Wireless. Special discounts for the loyal senior citizens in Jamaica. 50% off and 10% GCT; discuss with the Minister of Finance for GCT approval.
Start discussions
"NO GCT".
Again, thanks to Flow South Africa customer care personnel.
Michael Spence
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