The following is release from the National Water Commission:
The National Water Commission (NWC) is encouraging customers to immediately settle outstanding bills as it prepares to package and sell its debt to a collection agency.
Customers should contact the agency within 30 days of receiving a sale of debt notice. Failure to do so will equate to customers consenting to the sale, Senior Public Relations and Marketing Officer at the utility company, Sadeke Brooks, told JIS News.
“These payment arrangements would be negotiated with the relevant manager or supervisor at our commercial offices. Thereafter, payments can be made at NWC commercial offices via the IPay Portal on the NWC’s website, bill payment agencies and online banking,” she indicated.
Ms. Brooks told JIS News that the NWC will be targeting commercial, residential and condominium customers with aged receivables in excess of 365 days.
“However, we will not be targeting certain accounts, such as government and schools, as well as accounts with outstanding queries or disputed amounts, and accounts with payment arrangements that are being actively maintained,” she explained.
The NWC continues to see a high level of delinquency in settling outstanding water bills, despite an increase in collection in 2021.
Ms. Brooks said that the entity will, in short order, make a decision as to the entity to which the debt will be sold as it continues to assess bids submitted by collection agencies.
Along with the sale of debt, the NWC will continue its disconnection drive for the foreseeable future. Any account with past due amounts is liable for disconnection.
“We urge our customers to honour their obligations and make their payments in order to allow the Commission to continue to provide the highest quality of water and sewerage services,” Ms. Brooks said.
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5 comments:
Ok hope to do so
Jamaicans by and large think it is their right to pilfer from the public coffers. They seem to think these services are their right without paying. Seems tough but this might be the only way to stop the bleeding by way of delinquency.
Lisen man, i happen to traverse the mavis bank district weekly and i certainly pass roughly three fresh running water coming out of the hills that is going to waste, and this National Worthless Commission over the years has done nothing to improve on these natural resources, only to take from the poor i am convince that we as jamaicans could be far better as it relates to our water distribution, while this current issue does not pertain to distrbution my poit is that over the years NWC, has not seek to improve in quality distrbutions especially in rural jamaica, there is a principle in expansion, had they expand efficently that would broaden their customer base which in-tern improve their cash flow, raw matetial cant be going up over the years yet you have no plan for expansion and expect the same client to off- set you expense which is climbing rapidly.
There are those fall in debt and just cannot pay and has had their water cut off living off harvested water.
Will the debt collectors go into viotile garrison communities to collect and disconnect?.
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