 |
| Ocean Pointe, Lucea. |
A resident of Ocean Pointe, Lucea Hanover, complains about the poor service offered by Flow. He says that the service has been nonexistent since Melissa. Residents continue to receive bills, although there has been no service for over a month.
The down cable lines are blocking driveways. Over 50 residents are affected, and they are not receiving any updates. Residents report that JPS restored their electricity services promptly and kept them abreast almost daily.
The residents complain that no one answers the telephone at Flow. The prediction is that FLOW will lose their clients in that area. Residents are now switching to Starlink for Internet service. One resident says that the people must demand better customer service from all service providers if our country is to move forward.
The resident says he gives them all an F - in all areas of their operations.
Editor's Note
The customer's report has been sent to the relevant bodies.
_________________________
Jobs Needed!
- A very qualified IT expert is seeking to go on a new project. He has over twenty years of experience in the field. He has an MSc in the field.
- Do you need a decent and honest person to work three days each week in your home?
Send a WhatsApp message to (876) 816-5261 if you are interested in any of these people.
These persons have been endorsed by Bark Di Trute.
 |
| Click here to see what's happening. |
Subscribe Now!
Remember that Bark Di Trute could fail to bark one day without your support. Send your ideas, stories, and news by WhatsApp at (876) 816-5261.
You can view the blog on your computer at https://vderby.blogspot.com, and you will be able to see the various links. For example, there is a link that takes you to the calendar to see what is happening on the weekend. You can even search the site for articles. There is also a weather link, which you can use to track hurricanes.
_______________________
.JPG)
.jpg)
This is interesting as normally it is Flow to the rescue not the other service provider.
ReplyDeleteI recall that when hurricanes are on their way to Jamaica it was a l ways Flow to the rescue.
It seems much has changed although not for me a satisfied Flow customer for decades.
The other competitor no such satisfaction.
There is also the advent of stealing underground cables that is an offence that is tantamount to treasonous Terrorism deserves a life sentence if caught and convicted.
Again underground cables is the way to go for all our cable
services suppliers which includes electricity.
For communications Jamaica/Caricom may need to launch our own CARISAT communications Sattelites.
If not our own JAMLINKS satellites.
Just as how Jamaica was the First country in the Caribbean to have its own Airline by 1969 just 7 years after Independence.
ReplyDeleteWe need to do another first have our
Communications Sattelite in Space.
"JAMLINKS"
As a matter of fact the first
Blackman in space is an Afro Jamaican born to a Jamaican born mother and father in the USA.
His name is CHRISTOPHER HUIE whose father is LLOYD SPENCE (RIP) born in Askenish, Hanover, Jamaica.
I give Flow an F too
ReplyDeleteThey are truly the worst . The wait the unprofessionalism . There slogan should be FLOW = SLOW . They have lost any competitive advantage they once had . I will be leaving FLOW for sure . Our entire Ocean Pointe Community has had it .We must begin to hold companies operating on our soil accountable when they have abdicated their role .
ReplyDeleteTerrible customer service. Unacceptable to still not have wifi with NO updates.
ReplyDeleteThis is poor and unacceptable from such an established company. Why is Flow so silent? Why are they not communicating with their customers? It’s okay to send invoices however no other form of communication?
ReplyDeleteSome members of our community works from home and is unable to do so. Total shame on Flow. We deserve better and that’s the reason they will lose valued customers. Mr. vaz we need you to step in.
No worries Flow , Starlink & S.I.R Tech will replace you effortlessly.
ReplyDeleteIs the govt taking away their license?
ReplyDeleteFlow cited that extended power outage was due to power outage. Now power is back, what’s your excuse FLOW for no internet service while still been hit with a monthly bill ??
ReplyDeleteFlow is the worst thing that happened to Jamaica. They changed out their box because the old box did not support their new fiber system. At no time was I told that I would need to pay an additional $2,000. I started receiving an increased invoice and called to complain about it. That was when I found out that the added $2,000 was for their new box in addition to paying the rental fee for their “new” box. I was on the phone with the Flow rep for over 1 1/2 hour and still did not get my issues resolved. Now, flow has sent me invoices for services they know I do not have. Since Melissa, Flow has not been in our community, yet, Flow continue to send out invoices for services they know are not working. E sure they are out in force he community running wire as of December 17th, 2025. Yet, they just sent me yet another invoice for $18,200, then sent me an email saying they partially suspended service for they are not providing and not able to provide since they are not done running their wires. I have decided to order Starlink to rid myself from them once and for all. Flow is dishonest and disgusting and I want nothing more than to get rid of them!!!
ReplyDeleteThis is not ok I must reach out to the PM office their license should be suspended permanently . At what point do we say enough is enough to these monopolistic bullies . I have had it .
ReplyDelete