One person has reported to the police the case of missing funds from her Scotia Bank account. The report was made a few hours ago.
Someone has just called about the problem of funds missing from the bank. I wonder how widespread this challenge is. Some customers are also speaking to their lawyers about this matter.
The following message was sent to me by a bank client today.
Using the Scotiabank Debit card to pay a Digicel bill is dangerous if you have your USD Savings aside the JMD Savings on one card:
I paid my 6900 dollars Internet bill which was confirmed, but 3 days later I saw 44 USD missing from my card 😡 It took me a day of agony with the bank and Digicel to find out that they deducted it from the USD account without telling me, and having enough JMD available on top of it ❗❗❗
.How they dare to do that!?? And the supervisor at the Scotia Bank said, that is how some of these machines are set up!?
I wanted to go to the Police, but I found out that the funds were not missing, only 2 days later I saw those taken out of the USD account after having received first the confirmation that JMD 6,900 were paid 😡How does the banking sector allow this ❓❓
In investigating myself I saw that 2 weeks before it happened as well when I sent a package with the Knutsford bus to Falmouth..... but then the amount was 700 JMD....so I didn't see it❗On both occasions the bank did NOT send me an email alerting me ❗❓
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Banks need to do better to safeguard their customers accounts at their institutions👹
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